Patchs

You can submit non-urgent requests on PATCHS between 8am and 6:30pm Mon-Fri. This includes routine appointments, medication queries, and admin tasks — please use the ‘admin query’ option for these.
PATCHS is available for non-urgent requests between 8am and 6:30pm Mon-Fri. 

PATCHS is not available for URGENT requests.

Once a PATCHs is submitted you will receive a text message acknowledgement from the Practice that your request will be actioned by the Practice within three working days. 

South Bank Surgery
Safe surgeries
Page last reviewed: 13 February 2026
Page created: 27 October 2025